Framer

Michaels Stores•Bloomington, IL
•$13 - $16•Onsite

About The Position

The Framer builds customer relationships and creates memorable framing solutions for customers’ art. The role also helps customers shop and find products while maintaining a safe, clean, and clutter-free store environment. The Framer completes framing orders accurately, to a high standard of quality, and on time; supports sales and production results; maintains assigned departments and replenishment processes; and assists with general store operations, including customer service, stocking, cash handling, and omnichannel processes. This position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Work may include outdoor tasks such as retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The role requires regular bending, lifting, carrying, reaching, and stretching, moving throughout the store, standing for extended periods, and lifting heavy boxes and frames or accessing high shelves using a ladder or similar equipment. Reasonable accommodations may be requested through the supervisor.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using Elevated ABC Deliver; achieve sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products and find solutions, and maintain a well-merchandised, in-stock store.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
  • Potential eligibility for overtime compensation under applicable state and local laws.
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