framer

Michaels Stores•Orange City, FL
•Onsite

About The Position

The Framer builds customer relationships while creating memorable custom framing solutions for customers’ art. The role also helps customers find products, delivers friendly service, and maintains a safe, clean, clutter-free, well-merchandised, and in-stock store. The Framer completes framing orders with high quality and on time, maintains assigned departments, and supports store operations, safety, and loss-prevention programs. The position is in a public retail store. Public areas are climate controlled, though some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Michaels describes its purpose as fueling the joy of creativity and celebration and states that it is committed to inclusion and reasonable accommodations for qualified individuals with disabilities.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards, including applicable laws and requirements.
  • Use the Elevated ABC Deliver approach to build customer relationships and create custom framing solutions; deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised and in-stock store, and provide a safe, clean, clutter-free environment.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking, ensuring truck standards are followed and completed within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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