framer

Michaels Stores•Springfield, MO
•Onsite

About The Position

The Framer builds customer relationships while creating memorable custom framing solutions for customers’ art. The role also helps customers shop and find products, delivers sales and production results, completes framing orders accurately and on time, and maintains a safe, clean, clutter-free, well-merchandised store environment. The position follows company procedures, policies, and standards; supports safety and shrink-prevention programs; and assists with store operations, including stocking, cash handling, and omnichannel processes. The work takes place in a public retail store. Public areas are climate controlled, though some stock rooms may not be. Some outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards, ensuring compliance with applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using Elevated ABC Deliver.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised and in-stock store for customers.
  • Support shrink-prevention and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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