Framer

Michaels•Fairfax, VA
•Onsite

About The Position

The Framer builds customer relationships by creating memorable custom framing solutions for customers’ art. The role also helps customers find products, maintains a safe, clean, clutter-free, well-merchandised, and in-stock store, and contributes to sales and production results. The Framer completes framing orders accurately and on time, maintains the ready-made frame department and other assigned areas, and supports store operations, customer service, safety, and loss-prevention programs. The role requires basic computer and measuring skills, along with the ability to operate framing equipment and a glass cutter. Work takes place in a public retail store. Hours include nights, weekends, and early mornings. The position may be eligible for overtime compensation in accordance with state and local laws.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to regularly bend, lift, carry, reach, and stretch.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Use the Elevated ABC Deliver approach to build customer relationships and create custom framing solutions.
  • Deliver sales and production results.
  • Complete framing orders to a high standard of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised and in-stock store.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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