Framer

Michaels • Snellville, GA

2d • Onsite

About The Position

The Framer builds customer relationships by creating custom framing solutions for customers’ art and helping them shop the store. The role completes framing orders accurately, with a high degree of quality and on time, while contributing to sales, production, customer service, store presentation, and operational standards. The Framer also supports a safe, clean, and clutter-free shopping environment and may perform other duties as assigned.

This position works in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Work may also occur outdoors when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Meet applicable federal, state, and local legal requirements for the job in the United States.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to meet applicable laws and requirements.
• Build customer relationships and create custom framing solutions using the company’s Elevated ABC approach.
• Deliver sales and production results.
• Complete framing orders to a high standard of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, acknowledge customers, help them locate products, and offer solutions.
• Maintain a well-merchandised, in-stock store and help customers find what they are looking for.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed