Founding Account Executive
Phonely•United States, CA
•$150,000 - $250,000
About The Position
Phonely builds conversational voice AI agents for high-volume phone workflows, including lead qualification, appointment booking, call routing, and customer conversations. The company is hiring an Account Executive to own revenue end-to-end and bring relationships with buyers at organizations that run or rely on call centers. The role is suited to an experienced seller with an established book of business and the ability to run a structured enterprise sales process. Prior experience selling this exact product category is not required.
Requirements
- At least five years of closing experience in mid-market and/or enterprise sales.
- A demonstrable book of business, with relationships among operators and executives at organizations that run or heavily use call centers.
- Experience selling into at least one of insurance, home services, pay-per-call, BPOs, lead generation, or other high-volume, phone-driven businesses.
- Strong discovery and executive communication skills, with the ability to speak in terms of outcomes rather than features.
- Practical comfort with technical topics such as integrations, CRMs, call routing, and data flows; engineering expertise is not required.
- High ownership, strong follow-up, and consistent deal control.
Nice To Haves
- Existing relationships with call-center leaders, heads of Customer Experience, heads of sales operations, lead-generation owners, or BPO leadership.
- Experience with Twilio, Ringba, Five9, Genesys, NICE, Talkdesk, Dialpad, Aircall, ServiceTitan, Salesforce, or HubSpot.
- Prior experience selling call-center services, telecom, CCaaS, dialers, quality assurance, workforce management, or lead-generation products.
Responsibilities
- Own a quota and manage full-cycle deals from first meeting through close.
- Source pipeline through an existing network and targeted outbound, focusing on call-center-heavy operators.
- Lead discovery on call flows, booking rules, transfers, quality assurance, compliance constraints, and success metrics.
- Build champions and engage stakeholders across Operations, Revenue, Customer Experience, and technical teams.
- Drive a structured deal process, including mutual action plans, evaluation criteria, ROI, security, and procurement.
- Partner with Solutions and Customer Success to scope pilots and agree on success criteria before signature.
- Maintain accurate pipeline hygiene and forecasting.
- Capture product feedback and market intelligence and share it with leadership.
Benefits
- Small team and high standards.
- Direct access to leadership.
- Real ownership over revenue and meaningful input into go-to-market.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
