Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Decatur, IL

12d

About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The equipment serviced may include forklifts, aerial lifts, utility vehicles, floor care equipment, and other equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer service.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to learn the company’s software for completing online work orders.
• Demonstrable verbal and non-verbal customer service skills.
• Pre-employment drug screen, physical exam, comprehensive background record check, motor vehicle record check, and proof of employment eligibility through E-Verify are required.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain approval before making repairs.
• Complete and submit required paperwork.
• Provide customer service, including offering additional Wiese services, value-added items, and equipment based on potential customer needs.
• Manage workload effectively.
• Perform hazard assessments for each job and maintain high standards of safe work practices and quality control.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed