About The Position

Wiese is hiring an equipment mechanic to repair customers’ material handling equipment. The role repairs a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The Service Technician serves as a point of contact between the company and customers, representing Wiese professionally while providing mechanical services and customer service.

Requirements

  • Strong multitasking and time-management skills.
  • Ability to prioritize the workday and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Comfort working at heights above 15 feet.
  • Valid driver’s license and clean driving record may apply.
  • Provide personal hand tools.
  • Working knowledge of computer systems and ability to learn the company’s software to complete online work orders.
  • Demonstrable verbal and non-verbal customer service skills.
  • Must complete a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check, and provide proof of employment eligibility through E-Verify.

Responsibilities

  • Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
  • Troubleshoot customer equipment problems.
  • Confer with customers and obtain their approval before making repairs.
  • Complete and submit all required paperwork.
  • Provide customer service, including offering additional Wiese services, value-added items, and equipment based on potential customer needs.
  • Manage workload effectively.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
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