Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Hope, AR

5d

About The Position

Wiese is hiring a Service Technician to repair customers’ material handling equipment. The technician works on a range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The role serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer service.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to learn the company’s software to complete online work orders.
• Demonstrable verbal and non-verbal customer service skills.
• Completion of a pre-employment drug screen, physical exam, comprehensive background record check, motor vehicle record check, and proof of employment eligibility (E-Verify).

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain approval before making repairs.
• Complete and submit required paperwork.
• Provide customer service, including offering additional Wiese services, value-added items, and equipment based on potential customer needs.
• Manage workload effectively.
• Perform hazard assessments for each job and maintain safe work practices and quality control.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed