Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Birmingham, AL

5d

About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The technician works on a range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The role serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer service.

The position requires safe work practices, hazard assessments, quality control, effective workload management, customer communication, and completion of required paperwork and online work orders. Technicians must provide their own hand tools. Pre-employment screening requirements include a drug screen, physical exam, comprehensive background record check, motor vehicle record check, and proof of employment eligibility through E-Verify.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• A valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and ability to quickly learn the company’s software.
• Demonstrable verbal and non-verbal customer service skills.
• Successful completion of a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check; proof of employment eligibility through E-Verify is required.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; and report unsafe work or environments to management.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain their approval before making repairs.
• Complete and submit all required paperwork.
• Provide customer service, including offering additional Wiese services, added-value items, and equipment based on potential customer needs.
• Manage workload effectively and prioritize the workday.
• Perform hazard assessments for each job and maintain safe work practices and quality control.
• Complete online work orders using company software.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed