About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The role services a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer support. Wiese states that it has been in business for over 80 years.

Requirements

  • Strong multitasking and time-management skills.
  • Ability to prioritize work and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Comfort working at heights above 15 feet.
  • Valid driver’s license with a clean driving record may apply.
  • Provide own hand tools.
  • Working knowledge of computer systems and ability to learn the company’s software for completing online work orders.
  • Demonstrable verbal and non-verbal customer service skills.
  • Pass a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check, and provide proof of employment eligibility through E-Verify.

Responsibilities

  • Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
  • Troubleshoot customer equipment problems.
  • Confer with customers and obtain approval before making repairs.
  • Complete and submit required paperwork.
  • Provide customer service, including offering Wiese services, added-value items, and equipment based on potential customer needs.
  • Manage workload effectively.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
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