Forklift Mechanic - Industrial Equipment - CAT

Wiese Group•West Berlin, NJ

About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The equipment may include forklifts, aerial lifts, utility vehicles, floor care equipment, and more. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer service.

Requirements

  • Strong multitasking and time-management skills.
  • Ability to prioritize work and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Comfort working at heights above 15 feet.
  • Valid driver’s license and clean driving record may apply.
  • Provide personal hand tools.
  • Working knowledge of computer systems and ability to learn company software for completing online work orders.
  • Demonstrable verbal and non-verbal customer service skills.
  • Completion of a pre-employment drug screen, physical exam, comprehensive background check, and motor vehicle record check, and proof of employment eligibility through E-Verify.

Responsibilities

  • Actively support, promote, and lead safety initiatives.
  • Follow safety policies and procedures, work safely, and report unsafe work or environments to management.
  • Troubleshoot customer equipment problems.
  • Confer with customers and obtain their approval before making repairs.
  • Complete and submit required paperwork.
  • Provide customer service, including offering Wiese services, added-value items, and equipment based on potential customer needs.
  • Manage workload effectively.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
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