Forklift Field Service Technician

Alta Equipment Group•Calumet City, IL

5d•$35•Onsite

About The Position

Alta Equipment Group is hiring a full-time Forklift Field Service Technician for its Material Handling Group at the Calumet City, Illinois branch. This is a union position with Local 150, working first shift Monday through Friday. The hourly pay rate is up to $35, with overall compensation determined by factors such as location, skillset, education, and experience. The technician performs maintenance and repairs on customer forklifts and other material handling equipment, works independently to manage workloads, and provides professional customer service. The role includes responsibility for a company vehicle and its onboard parts inventory, along with completing and submitting required paperwork. A company van is parked at home each day, and the technician receives a company fuel card and cell phone. Alta describes its culture as guided by investing in the best, pursuing excellence, building lasting customer relationships, mutual respect, and teamwork. The company emphasizes diversity, employee development, and a consistent focus on customer service.

Requirements

2–3 years of previous mechanic experience.
Basic knowledge of hydraulics.
Ability to read schematics.
Ability to navigate using a cell phone and laptop.
Must possess own tools.
Clean driving record and valid driver's license to drive a company vehicle.
Basic knowledge of electric.
Organized.
Positive attitude.
Intermediate language skills: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
Basic mathematical skills, including addition and subtraction of two-digit numbers, multiplication and division with 10s and 100s, and performing calculations with units of American money, weight, volume, and distance.
Intermediate reasoning ability to follow written, oral, or diagrammed instructions and handle problems involving several concrete variables in standardized situations.
Able to meet the stated physical demands, including standing, walking, using and reaching with hands, occasional climbing or balancing, stooping, kneeling, crouching or crawling, and lifting loads up to 100 pounds or more.
Able to work around moving mechanical parts and in conditions that may include fumes or airborne particles, outdoor weather, wet or humid conditions, non-weather-related extreme cold or heat, electrical-shock risk, and vibration.

Nice To Haves

Forklift repair experience is preferred.
Experience with HYPASS, Hyster TKC training software, and the Yale/Hyster contact management system.

Responsibilities

Perform preventative maintenance on customer forklifts and other material handling equipment.
Diagnose and repair customer equipment.
Complete repair jobs in a timely, efficient, and professional manner.
Provide exceptional customer service.
Work independently and manage workloads.
Complete and submit required paperwork.
Be responsible for the company vehicle and onboard parts inventory.
Incorporate Alta's Guiding Principles into daily activities.
Perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including being ready to work at the designated start time.