Ford Automotive Warranty Administrator

Automotive Warranty Network•Greenwood Village, CO

41d•$45,000 - $65,000•Remote

About The Position

Automotive Warranty Network, Inc. is seeking an experienced Ford Warranty Administrator to manage warranty claims for its Ford dealership clients. This full-time role requires previous warranty administration experience at a franchised automotive dealership. The administrator processes accurate claims, helps dealerships resolve compliance issues and stay aligned with manufacturer policies, and identifies training opportunities while maintaining professionalism and integrity. The role can be performed remotely in the U.S. or from the company's Greenwood Village, Colorado office if nearby. These positions require a non-compete agreement.

Requirements

Previous experience as a Warranty Administrator at a franchised automotive dealer.
Ability to motivate others, particularly dealership staff, to achieve their potential.
Good working knowledge of DMS software.
Knowledge of automotive dealership service departments.
Knowledge of warranty accounting processes.
Proficiency in reading technician stories and applying appropriate labor codes.
Certified or trained in at least one manufacturer.

Responsibilities

Review claims for compliance with manufacturer policies and procedures.
Use the proprietary CARS application to help resolve dealership compliance issues.
Book claims.
Close claims.
Submit claims for payment.
Reconcile accounting and clear payment differences.
Maintain clean warranty receivable schedules regularly to support dealer cash flow.
Maintain appropriate certifications and knowledge of updated policies and procedures.
Help dealerships comply with manufacturer policies.
Provide accurate claims processing and identify dealership training opportunities.