Ford Certified Automotive Service Technician

Malloy Ford Charlottesville • Charlottesville, VA

3d

About The Position

Malloy Ford of Charlottesville is seeking a Ford Certified Automotive Service Technician to perform advanced diagnostics, complex mechanical repairs, and warranty work across major vehicle systems. The role supports gasoline and hybrid Ford vehicles and calls for in-depth knowledge of engines, transmissions, drivetrains, and electrical systems. It is suited to a technician with Ford certifications and dealership experience who can work independently while maintaining high-quality standards.

The technician works with Ford diagnostic equipment and software, completes and documents repairs, road-tests vehicles, and communicates repair needs and timelines to Service Advisors. The role may also include mentoring developing technicians and requires keeping current with Ford technical bulletins, recalls, and training requirements. Applicants must provide their own tools suitable for advanced repair work.

Requirements

• Previous experience at a Ford dealership is required.
• High school diploma or equivalent.
• Three or more years of Service Technician experience preferred.
• Ford Certification preferred; listed certification levels include Chassis Master, Master, and Senior Master.
• At least B-level qualifications preferred, including Diagnostic, Electrical, and Engine Repair.
• Dexterity, including a steady hand and excellent hand-eye coordination.
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment.
• Proven ability to handle complex repairs independently.
• Ability to lead by example and support junior technicians.
• Excellent customer service skills and basic computer competencies.
• Positive, friendly attitude and eagerness to improve and learn new technology.
• Ability to collaborate effectively with teammates.
• Valid driver's license and clean driving record.
• Must provide own tools suitable for advanced repair work.

Nice To Haves

• Trade school or technical training.
• Three or more years of Service Technician experience.
• Ford Certification, including Chassis Master, Master, or Senior Master.
• At least B-level qualifications in Diagnostic, Electrical, and Engine Repair.

Responsibilities

• Perform advanced diagnostics and repairs on Ford vehicles.
• Service engines, transmissions, drivetrains, suspension, and electrical systems.
• Complete warranty repairs according to Ford and dealership standards.
• Use Ford diagnostic equipment and software to verify and resolve vehicle concerns.
• Road-test vehicles after repairs to confirm proper operation.
• Accurately document diagnostic findings and completed repairs.
• Communicate repair needs and timelines clearly with Service Advisors.
• Mentor and support developing technicians as needed.
• Maintain a clean, organized, and safe work environment.
• Stay current with Ford technical bulletins, recalls, and training requirements.
• Use Ford workshop manuals and write warranty stories.

Benefits

• Competitive flat-rate pay based on Ford certification level, experience, and performance.
• Health, medical, and dental insurance.
• 401(k) plan.
• Paid time off and vacation.
• Strong growth opportunities.
• Employee vehicle purchase plans.
• Long-term job security.
• Flexible work schedule.
• Ford-paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED