Ford Certified Service Technician

Serra Ford Farmington Hills•Farmington Hills, MI

15h•Onsite

About The Position

Serra Ford Farmington Hills is seeking a versatile, experienced Ford Certified Technician for its fast-paced service department. The role performs a variety of general repairs across vehicle systems and offers the opportunity to join a high-performing service team with long-term growth potential. Compensation is competitive and based on experience and performance, with pay communicated at the time of offer. The technician diagnoses and repairs vehicles, completes warranty and standard repairs to Ford specifications, and coordinates with Service Advisors about additional services and repair timelines. The role requires a valid driver’s license and satisfactory driving record. It may involve prolonged standing, lifting or moving objects, and driving company or customer vehicles. Employment may be contingent on successful background checks and drug screenings. Serra is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

At least 2 years of experience as a general automotive technician; Ford vehicle experience is preferred.
Broad knowledge of vehicle systems and ability to perform multiple types of repairs.
Ability to read and follow service manuals, instructions, and diagnostic information.
Strong problem-solving, analytical, and communication skills.
Positive attitude, team-oriented mindset, and strong work ethic.
Valid driver’s license and clean driving record.
Ability to identify and troubleshoot a wide range of vehicle issues.
Skill in general automotive repair, maintenance, and diagnostics.
Proficiency with electronic diagnostic tools and repair equipment.
Flexibility, adaptability, and willingness to learn new procedures and technology.

Nice To Haves

Ford vehicle experience.

Responsibilities

Perform general automotive repairs across engine, transmission, brake, suspension, electrical, HVAC, steering, and other systems.
Test-drive vehicles and diagnose issues using diagnostic tools and manufacturer service equipment.
Complete work orders according to dealership and Ford service standards.
Communicate with Service Advisors about additional services and repair timelines for customers.
Perform warranty and standard repairs to manufacturer specifications.
Maintain a clean, organized work area and return customer vehicles in excellent condition.