Ford Certified Automotive Service Technician

Malloy Ford Charlottesville•Charlottesville, VA

About The Position

Malloy Ford of Charlottesville is seeking a Ford Certified Automotive Service Technician to perform advanced diagnostics, complex mechanical repairs, and warranty work across major vehicle systems. The position supports gasoline and hybrid Ford vehicles and calls for in-depth knowledge of engines, transmissions, drivetrains, and electrical systems. It is intended for a technician with Ford certifications who understands dealership workflow and can work independently while meeting quality standards. The technician uses Ford diagnostic equipment and software, documents findings and repairs, and communicates repair needs and timelines to Service Advisors. The role may also involve mentoring developing technicians and keeping current with Ford technical bulletins, recalls, and training requirements. The dealership describes itself as family-owned and operated and offers Ford-paid training and growth opportunities.

Requirements

  • Three or more years of Service Technician experience preferred.
  • High school diploma or equivalent.
  • Ford Certification preferred; listed certification levels include Chassis Master, Master, and Senior Master.
  • Previous experience at a Ford dealership is required.
  • At least B-level qualifications preferred, including Diagnostic, Electrical, and Engine Repair.
  • Dexterity requiring a steady hand and excellent hand-eye coordination.
  • Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment.
  • Proven ability to handle complex repairs independently.
  • Comfortable leading by example and supporting junior technicians.
  • Excellent customer service skills and basic computer competencies.
  • Positive, friendly attitude and eagerness to improve and learn new technology.
  • Ability to collaborate effectively with teammates.
  • Must provide own tools suitable for advanced repair work.
  • Valid driver's license and clean driving record.

Nice To Haves

  • Trade school or technical training preferred.
  • Ford Certification preferred, including Chassis Master, Master, or Senior Master.
  • At least B-level qualifications, including Diagnostic, Electrical, and Engine Repair, preferred.
  • Three or more years of Service Technician experience preferred.

Responsibilities

  • Perform advanced diagnostics and repairs on Ford vehicles.
  • Service engines, transmissions, drivetrains, suspension, and electrical systems.
  • Complete warranty repairs according to Ford and dealership standards.
  • Use Ford diagnostic equipment and software to verify and resolve concerns.
  • Road test vehicles to confirm proper operation after repairs.
  • Accurately document diagnostic findings and completed repairs.
  • Communicate repair needs and timelines clearly with Service Advisors.
  • Mentor and support developing technicians as needed.
  • Maintain a clean, organized, and safe work environment.
  • Stay current with Ford technical bulletins, recalls, and training requirements.
  • Use the Ford workshop manual and write warranty stories.

Benefits

  • Competitive flat-rate pay based on Ford certification level, experience, and performance
  • Health, medical, and dental insurance
  • 401K plan
  • Paid time off and vacation
  • Strong growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long-term job security
  • Flexible work schedule
  • Ford Top Techs+ dealership
  • Ford-paid training
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