Footwear Team Lead - Full Time

Bass Pro Shops•Rogers, AR

About The Position

The Footwear Team Lead works under the supervision of the Group Sales or Department Manager and provides daily direction to associates in a store department. The role supports sales, gross margin, inventory shrinkage, and payroll goals while overseeing merchandise presentation, inventory control, pricing, stocking, sales enhancements, and customer service. The Team Lead helps staff, train, schedule, coach, and motivate associates; contributes to performance evaluations and hiring recommendations; and works with management and Human Resources to resolve customer and associate concerns. The position maintains product knowledge, conducts product demonstrations, supports special events, and helps ensure accurate assortments, inventory, pricing, displays, and signage. It also assists customers with buying decisions and promotes programs such as CLUB Membership, VOC, and In-Store Pick-up. The role involves standing and walking throughout the shift, occasional ladder use and operation of machinery or vehicles, and moving objects up to 20 pounds constantly and occasionally up to 100 pounds or more with team lifting as needed. Applications are accepted on an ongoing basis.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the general public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory-management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
Ability to meet the stated physical requirements, including constant standing and/or walking and lifting or moving objects as described.

Nice To Haves

Supervisory experience.

Responsibilities

Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain plan-o-grams set by the Corporate Office.
Help provide a pleasant and productive shopping experience and maintain strong customer service results.
Assist with staffing, interviewing, selection recommendations, training, performance appraisal input, work scheduling, coaching, and associate motivation.
Work with management and the Human Resources Manager to resolve customer and associate concerns.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, product assortment, inventory accuracy, and advertised-item displays, signage, and pricing.
Carry out supervisory responsibilities in accordance with company policies and applicable laws, including planning and assigning work, evaluating performance, addressing complaints, and resolving problems.
Assist customers with buying decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.