Food Unit Lead (Full Time)

Compass Group•Appleton, WI
•Onsite

About The Position

The Food Unit Lead coordinates the activities of food-service employees and helps create an enjoyable dining experience for customers, staff, and visitors. The position oversees and participates in food and beverage preparation and service, ensuring company standards for presentation, sanitation, safety, and portion control are met. It also supports menu planning, efficient meal service, customer complaint resolution, staff training and work coordination, reporting, cash handling, ordering supplies, and facility sanitation. The role is based at Appleton Area School District in Appleton, Wisconsin. The full-time schedule is 6:00 a.m. to 1:30 p.m., with days varying. Work may be affected by school breaks, during which the company may temporarily lay off employees without pay or, depending on business needs, assign them to work at another location. Applications are accepted on an ongoing basis.

Requirements

  • Prior food-service and cashier experience is a plus.
  • Must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Prior food-service experience.
  • Prior cashier experience.

Responsibilities

  • Provide attentive, quality customer service.
  • Oversee and participate in food and beverage preparation and service according to standards for presentation, sanitation, safety, and portion control.
  • Help plan menus.
  • Ensure timely, efficient meal service and supervise meal serving.
  • Respond to customer complaints in person and by email.
  • Train employees and assign and coordinate their work to promote efficiency and service quality.
  • Determine work procedures, prepare work schedules, and expedite workflow.
  • Complete required daily, weekly, and monthly reports, including inventory, cash, production, payroll, and timekeeping records.
  • Handle cash according to the Food Accounting Manual, including deposits, petty cash, and change funds.
  • Order food and other necessary supplies from approved sources or purveyors.
  • Direct and participate in facility and employee sanitation and safety in accordance with company standards and government regulations.
  • Develop sanitation schedules and ensure employees follow them for cleaning kitchen and dining areas and washing utensils and equipment.
  • Issue written and oral instructions.
  • Help select and orient employees and oversee staff training in areas of responsibility.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life Insurance/AD (full-time positions)
  • Disability Insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (FSAs) (full-time positions)
  • Potential eligibility for paid and/or unpaid time off in accordance with applicable laws
  • No nights, weekends, and summers off (advertised perk; school-break work needs may vary)
  • Internal Employee Referral Bonus Available
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