FOOD UNIT LEAD (FULL TIME)
About The Position
The Food Unit Lead coordinates the activities of food-service employees and helps create an enjoyable dining experience for customers, staff, and visitors. The role oversees and participates in food and beverage preparation and service in accordance with company standards for presentation, sanitation, safety, and portion control. It supports menu planning, timely meal service, and resolution of customer complaints, while training and coordinating staff and maintaining efficient workflows. The position also involves completing required reports, handling cash, ordering supplies from approved sources, and directing sanitation and safety practices in accordance with company standards and government regulations. Work is at Binghamton University in Binghamton, New York. Full-time schedules vary by day and hours according to business needs. Because the role is in an educational facility, work may be reduced or paused during school breaks; such periods may be unpaid, and work at another location may be required depending on business needs.
Requirements
- Prior food-service experience is preferred.
Nice To Haves
- Prior food-service experience.
Responsibilities
- Provide quality customer service with one-on-one attention to detail.
- Oversee and participate in preparation and service of food and beverages according to company standards for presentation, sanitation, safety, and portion control.
- Help plan menus.
- Ensure timely and efficient meal service and supervise meal service.
- Respond to customer complaints in person and by email.
- Train employees and assign and coordinate their work to promote efficiency and excellent food and service.
- Determine work procedures, prepare work schedules, and expedite workflow.
- Complete required daily, weekly, and monthly reports, including inventory, cash, production, payroll, and timekeeping records.
- Handle cash according to the Food Accounting Manual, including deposits, petty cash, and change funds.
- Order food and other necessary supplies from approved sources or purveyors.
- Direct and participate in facility and employee sanitation and safety in accordance with company standards and government regulations.
- Develop sanitation schedules and ensure employees follow them when cleaning the kitchen and dining area and washing utensils and equipment.
- Issue written and oral instructions.
- Help select and orient employees and oversee staff training in areas of responsibility.
- Perform other duties as assigned.
Benefits
- Opportunities for training and development
- Retirement plan
- Associate shopping program
- Health and wellness programs
- Discount marketplace
- Identity theft protection
- Pet insurance
- Voluntary benefits, including critical illness, accident, and hospital indemnity insurance, legal services, and an auto and home program
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and accidental death coverage
- Disability insurance
- Commuter benefits
- Employee assistance program
- Flexible spending accounts
- Potential paid and/or unpaid time off in accordance with applicable laws
- Instapay through the One @Work app
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
