Food Services Assistant

Phoenix House Florida•Citra, FL

2d•Onsite

About The Position

Under the supervision of the Operation Manager, the Food Services Assistant is responsible for all aspects of the kitchen, including supervising the client work team; maintaining the kitchen in accordance with Florida Department of Health standards; and cooking, cleaning, preparing, and storing food. The role supports a residential treatment program and requires a flexible schedule, including weekends and evening hours. The Food Services Assistant serves as a role model for clients and performs other duties as assigned. The position requires proficiency with Phoenix House’s electronic health record system, Welligent, sufficient to fulfill the duties of the role within 30 days of employment. Key performance expectations include achieving a client satisfaction rate of at least 90%; treating clients and internal staff professionally; keeping food equipment operational, the kitchen clean, and utensils and equipment organized and stored; maintaining accurate inventory to reduce waste; following proper food-storage practices; supporting timely inspections with no findings; and completing required training within specified time frames.

Requirements

Knowledge of food preparation in an institutional setting, government regulations, and health and safety codes.
Working knowledge of Hazard Analysis and Critical Control Points (HACCP) standards.
Ability to effectively supervise clients in daily kitchen operations.
Ability to work with a diverse criminal justice population.
Ability to work and communicate with clients, staff, the general public, and vendors.
Ability to establish appropriate boundaries and professional relationships with residents in treatment, including former clients served.
Ability to cooperate with others, help teammates, prioritize team and organizational goals, and build constructive team spirit.
Ability to operate, clean, and sanitize general kitchen equipment.
High school diploma or GED; a combination of directly related experience may be considered instead.
At least one year of overall experience cooking or coordinating meals using safe food-handling and kitchen-safety procedures in a kitchen, cafeteria, restaurant, or similar environment.
Florida ServSafe Food Handler Certification.
Valid Florida driver’s license with a clean driving record and no more than four points.
Ability to stand, walk, stoop, kneel, or crouch regularly; use hands to handle objects, tools, or controls; reach with hands and arms; and lift or move up to 50 pounds.

Responsibilities

Supervise food preparation, the serving line, and portion control in accordance with the weekly menu.
Ensure food preparation areas are sanitary, safe, and free of hazardous conditions.
Train residents in basic sanitation, food preparation, food handling, and storage procedures.
Oversee staff and clients’ use of Hazard Analysis and Critical Control Points (HACCP) standards.
Monitor clients and report unacceptable behavior to the Staff on Duty or Program Director.
Follow Phoenix House policies and procedures, contracting and licensing regulations, and quality assurance program goals and objectives.
Serve as a role model for clients.
Demonstrate proficiency in the Welligent electronic health record system within 30 days of employment.
Maintain accurate inventory levels to reduce waste.
Support the Food Services Manager in completing required inspections on time and with no findings.
Complete required training within specified time frames.
Perform other duties as assigned.