Food Services Assistant I

North Carolina General Assembly•Raleigh, NC

3d•Onsite

About The Position

The North Carolina General Assembly’s Food Services division is hiring multiple Food Services Assistant I professionals to support its Legislative Cafeteria and snack bars, which are open Monday through Friday. The role contributes to the operation of three food-service locations and helps provide elected officials, legislative staff, and visitors with a positive dining experience. Assignments may include snack bar service, cashiering, and utility work. Snack bar duties include greeting guests, taking and preparing orders, serving food, explaining menu items, and following food-handling procedures for wrapping, labeling, dating, stocking, storing, rotating, and temperature-checking products. Employees also follow professional and ethical standards and perform opening and closing procedures. Cashier duties include operating the register, accepting cash or credit-card payments, providing correct change, and opening, closing, counting, and recording cash drawers. Utility duties include cleaning and stocking snack bars, washing utensils and equipment, cleaning floors and service areas, operating dishwashing and other cleaning equipment, and carrying food items to dumpsters according to NCGA standards. The position supports meal service while maintaining quality, sanitation, and kitchen-safety standards. Work is supervised by the Food Services Manager and regularly reviewed. Normal scheduled hours are generally 7 a.m. to 3 p.m., Monday through Friday, or until the cafeteria and snack bars close. Early or late shifts may occasionally be required for special events.

Requirements

Ability to learn food preparation and related cleaning procedures.
Ability to perform moderately heavy physical labor for extended periods.
Ability to maintain high standards of personal cleanliness and food sanitation in a cafeteria or snack bar operation.
Ability to maintain effective working relationships with employees and customers.
Willingness and ability to work extended schedules as required by General Assembly Food Services operations.
High school graduation or GED certificate, or an equivalent combination of training and experience.
Food-service experience directly related to the job and consistent with accepted practices of the trade.

Nice To Haves

ServSafe certification from the National Restaurant Association Education Foundation; preference will be given to applicants who have obtained it.

Responsibilities

Greet guests in a friendly and polite manner.
Take food orders accurately, prepare and serve food to customer preferences, and provide information about menu items.
Follow food-handling procedures, including wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
Follow professional and ethical standards and complete opening and closing procedures.
Operate the cash register; accept cash or credit-card payments; provide correct change; and open, close, count, and record cash drawer amounts.
Clean and stock snack bars and assist with daily cleaning and washing of cooking utensils and equipment.
Clean floors, trays, tables, countertops, and serving utensils.
Operate dishwashing equipment or clean serving and food-preparation equipment by hand.
Use vacuum cleaners, mops, and other cleaning equipment and materials.
Carry food items to dumpsters in accordance with NCGA standards.
Support meal service while maintaining quality, sanitation, and kitchen safety standards.
Work cooperatively with legislators, legislative staff, customers, and the public.