Food Service Worker - Food & Nutrition, Part-time, Rotating

Northwestern Memorial Healthcare•Woodstock, IL

1d•$17 - $22

About The Position

The Food Services Worker reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role prepares cold food items and supports patient and cafeteria food service, including taking Room Service orders, assembling trays, and maintaining food safety and sanitation. It also involves basic data entry and cash handling, cleaning and sanitizing work areas and equipment, stocking items using FIFO, completing required checklists and documentation, and helping ensure customer satisfaction.

Requirements

Excellent customer service and critical-thinking skills.
Ability to work in a stressful environment and take appropriate action.

Nice To Haves

One year of customer service experience.
Familiarity with diet restrictions.

Responsibilities

Prepare cold food items for patients and the cafeteria.
Take Room Service orders, including orders initiated by employees, patients, or family members, and assist patients who need help ordering.
Complete tray assembly.
Ensure food meets safety and sanitation regulations and complete required documentation.
Perform data entry using Microsoft Excel.
Handle cash.
Maintain a safe, clean, neat, and orderly cooking area.
Follow department policies and programs.
Promote satisfaction with food quality and service, using problem-resolution skills as needed.
Complete daily position checklists, cleaning duties, and required documentation.
Complete mandatory in-service training and meet employee health requirements.
Wash and sanitize food-service equipment used for patient and cafeteria service.
Return items to their proper storage locations.
Exercise independent judgment when needed.
Put away stock using the FIFO (first in, first out) method.
Clean and sanitize cafeteria service items, the dish machine at the end of the shift, work areas, and food-service carts.