Food Service Worker - Food & Nutrition, Part-time, Rotating

Northwestern Memorial Healthcare • Woodstock, IL

15h

About The Position

The Food Services Worker reflects Northwestern Medicine’s mission, vision, and values, follows its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role prepares cold food items and assists with food-service support activities for patients and the cafeteria. It includes taking room-service orders, assembling trays, maintaining food safety and sanitation, completing documentation and checklists, cleaning equipment and work areas, and assisting with stock rotation.

Requirements

• Excellent customer-service and critical-thinking skills.
• Ability to work in a stressful environment and take appropriate action.

Nice To Haves

• One year of customer-service experience.
• Familiarity with diet restrictions.

Responsibilities

• Prepare cold food items for patients and the cafeteria.
• Take room-service orders initiated by employees, patients, or families, including orders for patients who need assistance.
• Assemble patient trays.
• Ensure food meets safety and sanitary regulations and complete required documentation.
• Enter data using Microsoft Excel.
• Handle cash as needed.
• Maintain a safe, clean, neat, and orderly cooking area.
• Follow department policies and programs.
• Support customer satisfaction in quality and service, using problem-resolution skills as needed.
• Complete daily position checklists, cleaning duties, and required documentation.
• Complete mandatory in-service training and meet employee health requirements.
• Wash and sanitize food-service equipment used for patient and cafeteria service.
• Return items to their proper storage locations.
• Exercise independent judgment when needed.
• Help put away stock using the FIFO (first in, first out) method.
• Clean and sanitize cafeteria-service items, work areas, and food-service carts.
• Clean the dish machine at the end of the shift.

Benefits

• The company describes a wide range of benefits supporting physical, emotional, and financial well-being and protection from unexpected life events; eligibility depends on employment classification.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed