About The Position

City of Hope is seeking a part-time Food Service Worker II for an evening shift, typically scheduled between 3 p.m. and 9 p.m. The position requires availability to work weekends as needed, and shifts may range from 3 to 8 hours, so scheduling flexibility is needed. The role may work anywhere on the property where food is prepared and may assist with setting up and serving food, handling customer cash and credit transactions, and cleaning and sanitizing equipment and workstations. Responsibilities include preparing meal trays from production orders and diet lists; setting up and replenishing food, beverage, and service stations; serving customers and patients; taking and entering patient meal orders; operating a cash register and following cash-handling procedures; and cleaning dining and food-preparation areas. The Food Service Worker II also attends required food-safety and other training, follows safety and infection-control procedures, reports accidents and injuries, and maintains confidentiality.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Availability to work weekends as needed.
  • Flexibility to work shifts that may range from 3 to 8 hours.
  • Food Safety certification or license as required by state law.

Nice To Haves

  • 2–3 years of work experience.
  • Knowledge of basic equipment operation.
  • Knowledge of cash-handling procedures.

Responsibilities

  • Set up and assemble meals from tray lines and/or the kitchen using production orders and menu cards.
  • Place utensils, napkins, condiments, and appropriate food portions on trays according to the diet list.
  • Check completed trays for accuracy and place them on carts, dumbwaiters, or conveyor belts.
  • Set up food stations and serve and replenish food from counters and steam tables; break down stations after meal periods.
  • Brew coffee and tea and stock beverage areas, grab-and-go items, service ware, and condiments.
  • Prepare the dining area before service and clean it after meals, including wiping tables, vacuuming floors, and cleaning chairs.
  • Operate a cash register or equivalent, process payments, make change, issue receipts or tickets, and accurately ring or scan items.
  • Maintain cash security and follow City of Hope cash-handling policies and procedures.
  • Assist with locating, reconciling, and verifying transactions and operate equipment supporting non-cash transactions.
  • Interact with customers and assist with opening containers or cutting food when requested.
  • Clean and sanitize workstations, counters, steam tables, equipment, and other work areas; wash dishes as needed.
  • Take and enter patient meal orders and assist patients with food selections.
  • Assemble and serve food items to patients, guests, or health care staff in the cafe.
  • Attend allergy and foodborne-illness training, safety meetings, safety training, hazard assessments, and other designated training.
  • Follow safety, risk-management, attendance, environmental, infection-control, performance-improvement, Code of Conduct, and Compliance Plan requirements.
  • Report accidents and injuries promptly and maintain confidentiality with integrity and honesty.
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