Food Service Worker II - Evenings

City of Hope•Duarte, CA

About The Position

The Food Service Worker II works in areas where food is prepared and may assist with food setup and service at counters and steam tables. The role includes preparing meal trays, operating dining or beverage stations, supporting patients and customers with food orders, and potentially handling cash and credit transactions. It also involves cleaning and sanitizing food-service areas and equipment, following safety and infection-control procedures, and maintaining customer service, integrity, and confidentiality. The position may include other responsibilities identified by City of Hope.

Requirements

High school diploma, GED, or equivalent experience.
Food Safety certification or license as required by state law.

Nice To Haves

Two to three years of work experience.
Knowledge of basic equipment operation.
Knowledge of cash-handling procedures.

Responsibilities

Set up and assemble meals from tray lines or the kitchen according to production orders, menu cards, and diet lists.
Check completed trays for completeness and place them on carts, dumbwaiters, or conveyor belts.
Set up food stations and serve and replenish food from counters and steam tables; break down stations after meal periods.
Brew coffee and tea and stock beverage areas, grab-and-go items, service ware, condiments, and other assigned areas.
Prepare the dining room for service and clean it after meals, including wiping tables, vacuuming floors, and cleaning chairs.
Operate a cash register or equivalent; receive payments, make change, issue receipts or tickets, and accurately ring or scan sale items.
Maintain cash security and follow cash-handling policies and procedures; assist with reconciling and verifying transactions when needed.
Interact with customers and assist with food containers or cutting food when requested, providing high-quality service.
Clean and sanitize workstations, counters, steam tables, equipment, and other work areas; wash dishes as needed.
Take and enter patient meal orders and assist patients with ordering food and beverages.
Assemble trays and serve food to patients, guests, or health care staff in the cafe.
Attend allergy and foodborne-illness training, safety meetings, safety training, hazard assessments, and other designated training.
Follow company safety, risk-management, department, attendance, environmental, and infection-control policies and procedures; report accidents and injuries promptly.
Maintain confidentiality and demonstrate integrity and honesty.