Food Service Tech

Virginia Information Technologies Agency•Nottoway, VA

4d•$42,710 - $58,939•Onsite

About The Position

The Food Service Tech supervises resident Food Service Workers assigned to meal preparation and service, ensuring meal accuracy. The role may share supervision of opening and closing operations and monitors food quality, service delivery, safety, sanitation, and customer satisfaction in a seven-day-a-week, 16-hour-a-day operation. The position takes an active role in identifying and correcting departmental improvement needs and may provide kitchen operations coverage and support as needed. It is considered essential to operations and may be required to perform any or all duties listed in the EWP during emergencies.

Requirements

Knowledge of the functions of a comprehensive food service department and related dietary and regulatory requirements.
Knowledge and demonstrated experience with large-scale food preparation techniques, procedures, and equipment.
Ability to communicate effectively and maintain working relationships across the organization and with outside agencies, using tact, courtesy, and good judgment.
Ability to understand and execute oral and written instructions, policies, and procedures.
Ability to be flexible and adjust to changing priorities.
Attention to detail and accuracy, with problem-solving and decision-making skills.
Ability to work independently, set priorities, organize work, manage multiple tasks and activities, and meet deadlines.
Effective oral and written communication skills with all levels of the organization.
Experience using Microsoft Office applications, including Outlook, Word, and Excel.
Ability to develop, interpret, and apply policies and procedures.
Ability to write reports and routine correspondence, present information, and respond to questions.
Ability to interact in a professional and therapeutic manner.

Nice To Haves

At least two years of experience as a Food Service Supervisor in a food service setting.
Safe Serve certification; ability to obtain certification within one year of employment will also be considered.
Experience in a forensic mental health or comparable setting.
Experience working with sex offenders.

Responsibilities

Supervise resident Food Service Workers in meal preparation, service, and accuracy.
Share opening and closing operations supervision as needed.
Monitor food quality, service delivery, safety, and sanitation.
Supervise customer satisfaction and participate in identifying and correcting departmental improvement needs.
Provide kitchen operations coverage and support as needed.
Perform duties listed in the EWP during emergency situations.
Provide direction to resolve maintenance, quality assurance, and personnel issues.
Train, supervise, manage, and coordinate the work of others, including using progressive discipline when appropriate.
Address resident complaints.
Manage rosters to minimize overtime appropriately.