Food Service Team Member

Southern Multifoods•Lavon, TX

About The Position

As a Food Service Team Member, you assist with front-line food preparation and provide quick, efficient service and quality products. You help maintain a clean dining room and parking lot, operate the cash register and kitchen equipment as needed, and work with the team to ensure customer satisfaction through excellent quality, service, and cleanliness. This is normally an entry-level position requiring one to three months of experience to gain job knowledge. Work is performed under close supervision, with customer contact of average duration and close supervision.

Requirements

Some high school courses are preferred.
Must be clean, neat, and well groomed.
Must have good interpersonal communication skills to work with customers and other employees.
Must have good hearing to work with customers and fellow employees and to work the drive-through when necessary.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast-food operations and field knowledge of cash-register operation and front-line preparation procedures.
Must be able to pay attention to detail, cope with pressure, and remain calm in challenging situations.
Must be able to work as a team member and perform duties with minimal disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
Must have good manual dexterity to work rapidly and accurately during rush periods.
Must be able to count money and give change correctly.
Normally requires one to three months of experience to gain job knowledge.

Nice To Haves

Some high school courses.

Responsibilities

Quickly prepare customers’ orders according to specifications and with the highest possible quality.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Maintain excellent quality, service, and cleanliness, including wiping tables and maintaining the dining room and parking lot.
Provide consistent product portions.
Operate the cash register and count money and give change correctly.
Assist with front-line food preparation procedures.
Operate kitchen equipment as needed and maintain knowledge of its operation.
Follow established safety rules, policies, procedures, and other established policies and procedures.
Set priorities and react quickly to customer, dining room, and work-area needs.
Work as a team member to support consistent customer satisfaction while minimizing disruption to customers and employees.