Food Service Team Member

Southern Multifoods•Center, TX

About The Position

The Food Service Team Member assists with front-line food preparation and customer service. The role includes preparing customer orders to specifications, operating the cash register and kitchen equipment as needed, and maintaining clean dining and parking areas. The team member works to provide quick, efficient service and consistent product quality, portions, and cleanliness while following established safety rules, policies, and procedures. This is normally an entry-level position. It is performed under close supervision, with customer contact of average duration. Employees must set priorities and respond quickly to customer and work-area needs while following established procedures. The work area may have extreme temperatures and high noise levels, and team members may need to work without food or drink during busy periods.

Requirements

Some high school courses are preferred.
Must be clean, neat, and well groomed.
Must have good interpersonal communication skills for working with customers and other employees.
Must have good hearing for customer and employee communication and drive-through work when necessary.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast-food operations and field knowledge of cash registers and front-line preparation procedures.
Must be able to pay attention to detail, cope with pressure, and remain calm in challenging situations.
Must be able to work as a team member and perform duties with minimal disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
Must have good manual dexterity to work rapidly and accurately during rush periods.
Must be able to count money and give change correctly.

Nice To Haves

Some high school courses are preferred.

Responsibilities

Prepare customer orders quickly, according to specifications, and to the highest possible quality.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Work as part of a team to deliver consistent quality, service, and cleanliness.
Assist with front-line food preparation procedures.
Operate the cash register and give correct change.
Operate kitchen equipment as needed and maintain knowledge of equipment operation.
Wipe tables and maintain a clean dining room and parking lot.
Follow established safety rules, policies, and procedures.
Set priorities and respond quickly to the needs of customers, the dining room, and the work area.
Maintain consistent product portions.