Food Service Team Member

Southern Multifoods•Ferris, TX

About The Position

The Food Service Team Member assists with front-line food preparation and provides quick, efficient service and quality products. The role includes maintaining excellent quality, service, and cleanliness; preparing customer orders to specification; operating the cash register and kitchen equipment as needed; and cleaning tables, the dining room, and parking lot. This is normally an entry-level position requiring one to three months of experience to gain job knowledge, performed under close supervision. Customer contact is of average duration and closely supervised. The position requires setting priorities and responding quickly to customer, dining-room, and work-area needs while following established policies and procedures. Work areas may have extreme temperatures and high noise levels. Employees may need to work without food or drink during busy periods. Errors may result in employee injuries, dissatisfied customers, lost revenue, or damaged equipment.

Requirements

Some high school courses preferred.
Be clean, neat, and well groomed.
Have good interpersonal communication skills for working with customers and other employees.
Have good hearing to work with customers and fellow employees and to work the drive-through when necessary.
Be honest.
Be able to follow verbal and written instructions and read recipes.
Have basic knowledge of fast-food operations and field knowledge of cash-register and front-line preparation procedures.
Be able to pay attention to detail, cope with pressure, and remain calm when challenging situations arise.
Be able to perform duties as a team member with minimal disruption to customers or fellow employees.
Be able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
Have good manual dexterity to work rapidly and accurately during rush periods.
Be able to count money and give change correctly.
Normally requires one to three months of experience to gain job knowledge.

Nice To Haves

Some high school courses.

Responsibilities

Assist with front-line food preparation procedures.
Prepare customer orders quickly, to specification, and with the highest possible quality.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Maintain excellent quality, service, and cleanliness, including consistent product portions.
Wipe tables and maintain a clean dining room and parking lot.
Operate the cash register and count money and give change correctly.
Operate and maintain knowledge of equipment; operate kitchen equipment as needed.
Follow all safety rules, policies, and procedures.
Work as a team member to support consistent customer satisfaction.
Set priorities and react quickly to customer, dining-room, and work-area needs while following established policies and procedures.