Food Service Team Member

Southern Multifoods•Forney, TX

About The Position

A Food Service Team Member assists with front-line food preparation and helps provide quick, efficient service and quality products. The role includes preparing customer orders to specifications, operating the cash register and kitchen equipment as needed, maintaining consistent product portions, and keeping the dining room and parking lot clean. The position is normally entry level, performed under close supervision, and typically requires one to three months of experience to gain job knowledge. The employee follows established policies and procedures and must respond quickly to customer and work-area needs. The work may involve extreme temperatures and high noise levels, and employees may need to work without food or drink during busy periods. The role requires standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time. Errors may result in employee injury, dissatisfied customers, lost revenue, or damaged equipment.

Requirements

Some high school courses are preferred.
Must be clean, neat, and well groomed.
Must have good interpersonal communication skills when working with customers and other employees.
Must have good hearing to work with customers and fellow employees and, when necessary, in the drive-through.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast-food operations and familiarity with cash registers and front-line preparation procedures.
Must be able to pay attention to detail, cope with pressure, and remain calm when challenging situations arise.
Must be able to work as a team member and perform duties with minimal disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
Must have good manual dexterity to work rapidly and accurately during rush periods.
Must be able to count money and give change correctly.

Responsibilities

Prepare customer orders quickly, according to specifications, and to the highest possible quality.
Assist with front-line food preparation procedures.
Operate the cash register and give change correctly.
Operate kitchen equipment as needed and maintain knowledge of equipment operation.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Maintain consistent product portions.
Maintain a clean dining room and parking lot, and wipe tables.
Follow safety rules, policies, and procedures.
Work as a team member to support consistent customer satisfaction through quality, service, and cleanliness.
Set priorities and react quickly to customer, dining-room, and work-area needs.