Food Service Team Member

Southern Multifoods•Emory, TX

About The Position

As a Food Service Team Member, you assist with front-line food preparation and provide quick, efficient service and quality products. You help maintain excellent quality, service, and cleanliness by preparing customer orders to specifications, providing consistent portions, keeping the dining room and parking lot clean, and working with the team to support customer satisfaction. The role operates the cash register and kitchen equipment as needed, follows safety rules and procedures, and is performed under close supervision. It is normally an entry-level position requiring one to three months of experience to gain job knowledge.

Requirements

Some high school courses are preferred.
Must be clean, neat, and well groomed.
Must have good interpersonal communication skills for working with customers and employees.
Must have good hearing to work with customers and fellow employees and to work in the drive-through when necessary.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast-food operations and field knowledge of cash-register and front-line preparation procedures.
Must be able to pay attention to detail, cope with pressure, and remain calm in challenging situations.
Must be able to work as a team member and perform duties with minimal disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
Must have good manual dexterity to work rapidly and accurately during rush periods.
Must be able to count money and give change correctly.
Normally requires one to three months of experience to gain job knowledge.

Nice To Haves

Some high school courses.

Responsibilities

Prepare customers’ orders quickly, according to specifications, and with the highest possible quality.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Maintain excellent quality, service, and cleanliness, including wiping tables and maintaining a clean dining room and parking lot.
Provide consistent product portions.
Operate the cash register, count money, and give change correctly.
Assist with front-line food preparation procedures and operate kitchen equipment as needed.
Maintain knowledge of and operate all equipment.
Follow all safety rules, policies, and procedures.
Work as a team member to support consistent customer satisfaction.
Set priorities and respond quickly to customer, dining-room, and work-area needs while following established policies and procedures.