Food Service Team Member

Southern Multifoods•Rusk, TX

About The Position

The Food Service Team Member assists with front-line food preparation, quickly prepares customer orders to specifications, and provides efficient service and quality products. The position also involves operating the cash register and kitchen equipment, maintaining a clean dining room and parking lot, and working with the team to ensure consistent customer satisfaction through quality, service, and cleanliness. This is normally an entry-level position; one to three months of experience is required to gain job knowledge. Work is performed under close supervision, with customer contact of average duration.

Requirements

Must be clean, neat, and well groomed.
Must have good interpersonal communication skills to work with customers and other employees.
Must have good hearing for customer and employee interactions and to work the drive-through when necessary.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast-food operations and field knowledge of cash registers and front-line preparation procedures.
Must be able to pay attention to detail, cope with pressure, and remain calm in challenging situations.
Must be able to work as a team member and perform duties with minimal disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
Must have good manual dexterity to work rapidly and accurately during rush periods.
Must be able to count money and give change correctly.
Must be able to set priorities and react quickly to customer, dining-room, and work-area needs.
Must follow established policies and procedures.
One to three months of experience is normally required to gain job knowledge.

Nice To Haves

Some high school courses preferred.

Responsibilities

Prepare customer orders quickly, according to specifications, and with the highest possible quality.
Assist with front-line food preparation procedures.
Operate the cash register and give correct change.
Operate kitchen equipment as needed and maintain knowledge of equipment operation.
Wipe tables and maintain a clean dining room and parking lot.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Provide consistent product portions.
Follow all safety rules, policies, and procedures.
Set priorities and respond quickly to the needs of customers, the dining room, and the work area.
Work as a team member to maintain consistent customer satisfaction through quality, service, and cleanliness.