Food Service Team Member

Southern Multifoods•Colleyville, TX

About The Position

The Food Service Team Member assists with front-line food preparation and provides quick, efficient service and quality products to customers. The role includes maintaining a clean dining room and parking lot, operating the cash register, and operating kitchen equipment as needed. The position is normally entry-level, requires close supervision, and typically takes one to three months of experience to gain job knowledge. Customer contact is of average duration and performed under close supervision. The employee must provide consistent product portions and uphold quality, service, and cleanliness standards. The work area may have extreme temperatures and high noise levels, and employees may need to work without food or drink during busy periods. Errors may result in employee injuries, dissatisfied customers, loss of revenue, or damaged equipment.

Requirements

Some high school courses preferred.
Must be clean, neat, and well groomed.
Must have good interpersonal communication skills to work with customers and other employees.
Must have good hearing to work with customers and fellow employees and to work the drive-through when necessary.
Must be honest.
Must be able to follow verbal and written instructions and read recipes.
Must have basic knowledge of fast-food operations and field knowledge of cash registers and front-line preparation procedures.
Must be able to pay attention to detail, cope with pressure, and remain calm in challenging situations.
Must be able to work as a team member and perform duties with minimal disruption to customers or fellow employees.
Must be able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
Must have good manual dexterity to work rapidly and accurately during rush periods.
Must be able to count money and give change correctly.

Nice To Haves

Some high school courses preferred.

Responsibilities

Prepare customer orders quickly, according to specifications, and with the highest possible quality.
Provide quick, efficient service and quality products to ensure customer satisfaction.
Work as a team member to maintain consistent customer satisfaction through quality, service, and cleanliness.
Assist with front-line food preparation procedures.
Operate the cash register and count money and give change correctly.
Operate kitchen equipment as needed and maintain knowledge of equipment operation.
Wipe tables and maintain a clean dining room and parking lot.
Follow established policies and procedures, including safety rules and procedures.
Set priorities and react quickly to the needs of customers, the dining room, and the work area.
Provide consistent product portions.