Food Service Team Member
About The Position
Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift and in accordance with company policy. The role supports store profitability and growth while ensuring customer needs are met. Team members prepare fresh made-to-order food, maintain self-service food offerings, operate the cash register, and provide friendly, high-quality customer service. They also maintain sanitation, monitor product freshness and availability, stock and rotate products, and help maintain a safe, clean, and attractive store environment. Gloves, a hat or visor, and an apron are required.
Requirements
- Knowledge of general safety, sanitation, and hygiene procedures.
- Knowledge of product and production processes.
- Allergen and food safety awareness.
- Basic knowledge of products, production processes, and techniques for maximizing production.
- Ability to follow instructions and established procedures.
- Ability to work alone or as part of a team.
- Awareness of sanitation and hygiene procedures and practices.
- Concern for personal and coworker safety and a responsible attitude.
- Ability to lift up to 50 pounds at times.
- Ability to traverse and access all areas of the store.
- Ability to stand for prolonged periods and to sit at a desk and work on a computer for prolonged periods.
Responsibilities
- Prepare fresh made-to-order food items.
- Maintain self-service food offerings, including coffee, fresh case items, dispensers, fountain machines, and the condiment center.
- Load products into the fresh case as needed.
- Operate the cash register.
- Provide best-in-class customer service and a positive customer experience.
- Maintain high levels of sanitation and hygiene.
- Assist with monitoring inventory levels for product freshness and availability.
- Stock and back-stock products, fill condiments and supplies, and rotate products by received date.
- Greet customers warmly, suggest purchases, and promote specials.
- Execute the company’s customer service program at the site level.
- Minimize safety risks to employees, customers, and suppliers and enforce environmental and hazardous-material regulations.
- Maintain store safety and security and document accidents or incidents.
- Maintain the customer environment inside the store and around its perimeter.
- Operate assigned equipment safely and efficiently and support the Safety and Health program.
- Promptly report workplace accidents, injuries, incidents, or illnesses.
- Complete the new employee safety orientation procedure.
- Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
- Perform other related duties as required.
Benefits
- Eligible team members may participate in medical, dental, and vision coverage.
- 401(k) savings plan.
- Paid time off.
- Paid holidays.
- Company-paid life insurance.
- Disability benefits.
- Employee assistance programs.
- Tuition assistance.
- Voluntary benefit offerings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
