Food Service Team Member

Nouria•Auburn, NH

17h

About The Position

Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift, in accordance with company policy. The role supports store profitability and growth while ensuring customer needs are met and delivering courteous, high-quality service. Team members prepare made-to-order food, maintain self-service food offerings, operate the cash register, stock and rotate products, monitor inventory for freshness and availability, and maintain sanitation. They also help maintain a safe, secure, clean, and attractive store environment; follow applicable environmental and hazardous-material regulations; operate assigned equipment safely; and support the Nouria Safety and Health program. Gloves, a hat or visor, and an apron are required.

Requirements

Knowledge of general safety, sanitation, and hygiene procedures.
Knowledge of product and production processes.
Allergen and food safety awareness.
Basic knowledge of products, production processes, and techniques for maximizing production.
Ability to follow instructions and established procedures.
Ability to work alone or as a member of a team.
Concern for personal and coworker safety and a responsible attitude.
Ability to lift up to 50 pounds at times.
Ability to traverse and access all areas of the store.
Ability to stand for prolonged periods and to spend prolonged periods sitting at a desk and working on a computer.
Must use gloves, a hat or visor, and an apron.

Responsibilities

Prepare fresh made-to-order food items.
Maintain self-service food offerings, including coffee, fresh case items, dispensers, fountain machines, and the condiment center.
Load products into the fresh case as needed.
Operate the cash register.
Provide best-in-class customer service, greet customers warmly, suggest purchases, and promote specials.
Assume responsibility for executing Nouria’s customer service program at the site level.
Maintain high sanitation standards and follow food safety and hygiene practices.
Monitor inventory levels for freshness and availability.
Stock products and supplies, fill condiments, and rotate products by received date.
Minimize safety risks to employees, customers, and suppliers and enforce environmental and hazardous-material regulations.
Maintain store safety and security and document accidents or incidents.
Maintain the customer environment inside and around the store.
Operate assigned equipment safely and efficiently and support implementation of the Nouria Safety and Health program.
Promptly report workplace accidents, injuries, incidents, or illnesses and complete the new employee safety orientation procedure.
Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
Perform other related duties as required.