Food Service Team Member

Nouria Energy Services•Wakefield, MA

About The Position

Food Service Team Members are responsible for the proper and efficient operation of the Food Service Station during their shift, in accordance with company policy. The role supports the store’s profitability and growth while ensuring customers’ needs are met and providing welcoming, courteous, high-quality service. Team members prepare made-to-order food, maintain self-service food offerings and the freshness and availability of products, operate the cash register, and maintain sanitation and station appearance. They follow safety and food-handling procedures, help maintain a safe and secure store environment, and use assigned equipment safely and efficiently. Gloves, a hat or visor, and an apron are required.

Requirements

  • Knowledge of general safety, sanitation, and hygiene procedures.
  • Knowledge of product and production processes.
  • Allergen and food safety awareness.
  • Basic knowledge of products, production processes, and techniques for maximizing production.
  • Ability to follow instructions and established procedures.
  • Ability to work alone or as part of a team.
  • Awareness of sanitation and hygiene practices.
  • Concern for personal and coworker safety and a responsible attitude.
  • Ability to lift up to 50 pounds at times.
  • Ability to traverse and access all areas of the store.
  • Ability to stand for prolonged periods.
  • Gloves, a hat or visor, and an apron are required.

Responsibilities

  • Prepare fresh made-to-order food items.
  • Maintain self-service food offerings, including coffee, fresh-case items, dispensers, fountain machines, and the condiment center.
  • Load products into the fresh case as needed.
  • Operate the cash register.
  • Provide high-quality customer service, including greeting customers and suggesting purchases or promoting specials.
  • Maintain high levels of sanitation and hygiene.
  • Help monitor inventory for freshness and availability.
  • Stock and back-stock products, fill condiments and supplies, and rotate products by received date.
  • Carry out Nouria’s customer service program at the site level.
  • Minimize safety risks to employees, customers, and suppliers, and enforce environmental and hazardous-material regulations.
  • Maintain store safety and security and document accidents or incidents.
  • Help maintain the customer environment inside and around the store perimeter.
  • Operate assigned equipment safely and efficiently and support the Nouria Safety and Health program.
  • Promptly report workplace accidents, injuries, incidents, or illnesses.
  • Complete the new-employee safety orientation procedure.
  • Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
  • Perform other related duties as required.

Benefits

  • Eligible team members may participate in medical, dental, and vision coverage, a 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Eligibility and plan provisions are subject to program terms.
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