Food Service Team Leader

Target • Mebane, NC

9d • $21 - $35 • Onsite

About The Position

The Food Service Team Leader leads a team responsible for food service operations and guest experience. The role supports fresh, safe, accurately stocked and presented food offerings while helping deliver department and store sales goals. It includes planning daily and weekly work, coaching and developing team members, monitoring food safety and inventory, and maintaining Starbucks and Pizza Hut standards where applicable. The position may also include occasional store-level leadership-on-duty responsibilities and supporting guest services such as backup cashiering, order pickup and Drive Up.

This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate based on business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts and peak shopping times. The work is active and physically demanding, with mobility throughout a shift, occasional ladder use, and frequent handling or movement of merchandise weighing up to 44 pounds. Work may involve refrigeration and freezer conditions, allergens, and changing temperatures, humidity and other elements, including during Drive Up and carryout duties.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interest in and knowledge of the food service business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule availability, including nights, weekends and holidays, and reliable, prompt attendance.
• Ability to work in refrigeration and freezer conditions and where common allergens may be handled or present.
• Ability to work in and be exposed to varying temperatures, humidity and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver an Easy, Inspiring and Friendly guest experience and ensure team members understand and consistently meet Target’s guest experience commitments and operational expectations.
• Observe team member performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial and team metrics to identify opportunities, take action, align the team on execution, and drive results.
• Understand sales goals and plan and execute daily and weekly workload, including food service transitions, revisions, sales plans, sampling, promotions and price changes.
• Assign daily tasks based on workload and guest traffic, aligning execution with business priorities established by the direct leader.
• Assess back-of-house, production, dining and merchandising areas for food safety and appropriate inventory levels.
• Walk Food & Beverage standards and Food Service routines daily, review reporting, and follow up on business gaps.
• Follow food safety and cleaning routines, including monitoring and recording temperatures of sensitive food items according to company policies and procedures.
• Validate team members’ progress against department checklists and routines.
• Maintain Starbucks and Pizza Hut brand standards and production specifications where applicable.
• Place store-initiated orders according to best practices and follow perishable inventory procedures to maintain accurate stock records.
• Make just-in-time production quantity decisions to support freshness, availability, sales and profitability.
• Stay current on relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader and hold team members accountable.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety, compliance, inclusivity and best practices; coach and develop the team and address skill gaps.
• Model physical security processes and support merchandise protection strategies, including ordering, storage and application as directed.
• If a key carrier, follow all safe and secure training and processes.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup and Drive Up, while following applicable federal, state and local laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education and well-being benefits are referenced; eligibility details are provided through the benefits eligibility link.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED