Food Service Team Leader

Target•San Diego, CA
•Onsite

About The Position

The Food Service Team Leader leads food service operations and hourly team members in a Target store, supporting a consistent guest-first experience and a culture of freshness. The role oversees daily execution across food service areas, including food safety, inventory, production, presentation, pricing, promotions and team routines. It includes planning department workload, developing team members, and using guest, financial and team metrics to identify opportunities and improve results. The leader may also occasionally assume store-level leadership-on-duty responsibilities and support guest services such as backup cashiering, order pickup and Drive Up. The position is full-time, though it does not guarantee 40 hours per week; hours may fluctuate according to business needs. Work schedules may vary and can include nights, weekends, holidays, closing shifts and peak shopping times. The role is physically active and may involve refrigeration and freezer conditions, allergens, varying temperatures and humidity, and work outdoors or in other elements during duties such as Drive Up and carryout.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Strong interest in and knowledge of the food service business.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team, manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues; interpret instructions, reports and information; and accurately handle cash register operations as needed.
  • Ability to climb ladders if needed and safely scan, handle and move merchandise, including frequently lifting or moving up to 44 pounds without additional assistance.
  • Flexible schedule availability, including nights, weekends and holidays, and reliable, prompt attendance.
  • Ability to work in refrigeration and freezer conditions where common allergens may be handled or present, and in varying temperatures, humidity and other elements during certain duties.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.
  • Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications are required for the role.
  • Previous retail experience is preferred but not required.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Deliver an easy, inspiring and friendly guest experience and ensure team members understand, are trained in, and consistently meet guest experience and operational expectations.
  • Observe team performance, provide feedback, recognize strong guest-service moments, and hold team members accountable.
  • Review guest, financial and team outcome metrics; identify opportunities, take action to improve results, and align the team on execution and priorities.
  • Understand sales goals and plan and execute daily and weekly workload, including food service transitions, revisions, sales plans, sampling, promotions and price changes.
  • Assign daily tasks based on planned workload and guest traffic, aligned with business priorities set by the direct leader.
  • Assess back-of-house, production, dining and merchandising areas for food safety and inventory levels; conduct daily standards walks and review reporting for gaps and follow-up.
  • Follow food safety requirements and cleaning routines, including monitoring and recording temperatures for temperature-sensitive food items.
  • Validate team members’ progress against department checklists and routines.
  • Maintain Starbucks and Pizza Hut brand standards and production specifications where applicable.
  • Place store-initiated orders according to best practices and follow perishable inventory procedures to record inventory accurately.
  • Make just-in-time production quantity decisions to support freshness, in-stocks, sales and profitability.
  • Stay current on relevant trends and products to educate team members.
  • Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader, and hold team members accountable.
  • Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
  • Model ethical conduct, safety, compliance and inclusive behavior, and hold the team accountable to these standards.
  • Lead safety practices by modeling and recognizing safe behavior, correcting hazards, supporting incident response, and timely and accurately reporting and investigating injuries.
  • Develop team skills through coaching and team interactions, and help close skill gaps while promoting best practices.
  • Model physical security processes and support storewide merchandise protection strategies, including ordering, storage and application as directed.
  • If serving as a key carrier, follow safe and secure training and processes.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts, based on store needs, and address store emergency and compliance needs.
  • Support guest services such as backup cashiering, order pickup and Drive Up while following applicable federal, state and local laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Additional financial, education and well-being benefits may be available to eligible team members.
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