Food Service Team Leader

Target•Conyers, GA
•$21 - $36•Onsite

About The Position

The Food Service Team Leader leads Target’s food service operations and hourly team members to deliver a consistent, guest-first experience. The role supports freshness, food safety, product availability, inventory accuracy, presentation, pricing, and promotional execution across food service areas. It includes planning and assigning daily and weekly workload, monitoring business results, coaching and developing team members, and responding to store and guest needs. The position may also include occasional store-level Leader on Duty responsibilities and support for guest services such as backup cashiering, order pickup, and Drive Up. This is a physically active, full-time role with a variable schedule and hours that may fluctuate based on business needs; 40 hours per week are not guaranteed. Work may include nights, weekends, holidays, closing shifts, and peak shopping times. The work environment can include refrigerated and freezer conditions, allergens, varying temperatures and humidity, and outdoor or other elements while performing duties such as Drive Up and carryout.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Strong interest in and knowledge of the food service business.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without additional assistance.
  • Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
  • Ability to work in refrigeration and freezer conditions and in areas where common allergens may be handled or present.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and create an easy, inspiring, and friendly guest experience.
  • Ensure team members understand, are trained in, and consistently deliver Target’s guest experience commitments and operational standards.
  • Observe team members, provide feedback, hold them accountable, and recognize strong guest service.
  • Review guest, financial, and team outcome metrics; identify opportunities; take action; align the team on execution; and drive results.
  • Understand sales goals and plan and execute daily and weekly workload, including food service transitions, revisions, sales plans, sampling, promotions, and price changes.
  • Assign daily tasks based on planned workload and guest traffic while aligning work with weekly and monthly priorities set by the direct leader.
  • Assess back-of-house, production, dining, and merchandising spaces for food safety and appropriate inventory levels.
  • Walk Food & Beverage standards and Food Service routines daily, review reporting, identify business gaps, and follow up.
  • Follow food safety and cleaning requirements, including monitoring and recording temperatures for temperature-sensitive food items.
  • Validate team members’ progress against department checklists and routines.
  • Maintain Starbucks and Pizza Hut brand standards and production specifications where applicable.
  • Place store-initiated orders according to best practices to maintain accurate in-stocks.
  • Follow perishable inventory management procedures and accurately record inventory.
  • Make just-in-time production quantity decisions to support freshness, in-stocks, sales, and profitability.
  • Stay current on relevant trends and products and educate team members.
  • Participate in hiring and onboarding.
  • Establish clear goals and expectations at the direction of the direct leader and hold team members accountable.
  • Complete Food Safety Manager certification and applicable Starbucks and/or Pizza Hut training and certifications.
  • Model ethical conduct, safety, and compliance, and hold the team accountable to these commitments.
  • Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, assisting with incident response, and timely and accurately reporting or investigating injuries.
  • Promote inclusivity and equitable experiences by valuing diverse voices and approaches and being authentic and respectful.
  • Help close skill gaps through development, coaching, team interactions, and execution of best practices.
  • Model physical security processes and support store security culture.
  • Support storewide merchandise protection strategies, including ordering, storage, and application as directed.
  • Follow safe and secure procedures when acting as a key carrier, if applicable.
  • Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs.
  • Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable federal, state, and local laws.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may be available; eligibility details are provided through Target’s benefits information.
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