Food Service Team Leader

Target • Johns Creek, GA

9d • $22 - $37

About The Position

The Food Service Team Leader leads a team responsible for food service operations and guest experience in Target’s Food & Beverage areas. The role supports freshness, food safety, quality, inventory accuracy, presentation, pricing, promotions, and sales goals. The leader plans and assigns daily and weekly work, develops team members, monitors performance and operational standards, and helps ensure consistently friendly, easy, and inspiring guest experiences. The position may also occasionally assume store-level leadership-on-duty responsibilities and support cashiering, order pickup, and Drive Up as business needs require.

This is a full-time role, although hours are not guaranteed to reach 40 each week and may fluctuate with business needs. The work schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping periods. The role is physically active, requiring mobility during shifts, access to all areas of the building, occasional ladder use, and frequent handling or movement of merchandise weighing up to 44 pounds. Work may involve refrigeration and freezer conditions, allergens, and varying temperatures, humidity, and other outdoor or environmental conditions.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interest in and knowledge of the food service business.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 44 pounds without additional assistance.
• Flexible availability for nights, weekends, holidays, and other varying shifts; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and in areas where common allergens may be present or handled.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently follow those commitments and operating routines.
• Observe team members, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
• Understand sales goals and plan and execute daily and weekly workload, including food service transitions, revisions, sales plans, sampling, promotions, and price changes.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities set by the direct leader.
• Assess back-of-house, production, dining, and merchandising areas for food safety and inventory levels.
• Walk Food & Beverage standards and Food Service routines daily; review reporting and follow up on business gaps.
• Follow food safety and cleaning routines, including monitoring and recording temperatures for temperature-sensitive foods.
• Validate team members’ progress against department checklists and routines.
• Maintain applicable Starbucks and Pizza Hut brand standards and production specifications.
• Place store-initiated orders according to best practices and follow perishable inventory management procedures.
• Make just-in-time production quantity decisions to support freshness, in-stocks, sales, and profitability.
• Stay current on relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader and hold team members accountable.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety, compliance, inclusivity, and execution of best practices; develop team skills through coaching and interactions.
• Model safety practices, identify and correct hazards, support incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes when serving as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts.
• Address store emergency and compliance needs.
• Support backup cashiering, order pickup, and Drive Up while following applicable compliance requirements and laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, potentially including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED