Food Service Team Leader

Target • San Diego, CA

7d • $25 - $43 • Onsite

About The Position

The Food Service Team Leader leads the store’s food service team to deliver a consistent, guest-first experience and meet sales and business goals. The role oversees daily operations, workload planning, food safety, freshness, inventory, production, presentation, pricing and promotional activities. The leader develops hourly team members through hiring, training, coaching, feedback and accountability, and helps maintain a safe, inclusive and compliant workplace. The position may also include occasional store-level leadership duties and support for guest services such as cashiering, order pickup and Drive Up. Hours may vary according to business needs; the role is full-time but does not guarantee 40 hours per week.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interest in and knowledge of the food service business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible availability for varying hours and shifts, including nights, weekends, holidays, closing shifts and peak shopping times; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions, where common allergens may be handled or present.
• Ability to work in and be exposed to varying temperatures, humidity and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand and consistently follow them.
• Observe team performance, give feedback, recognize strong service and hold team members accountable.
• Review guest, financial and team metrics; identify opportunities, take corrective action and communicate priorities.
• Plan and execute daily and weekly workload to achieve department and store sales goals, including transitions, revisions, sales plans, sampling, promotions and price changes.
• Assign daily tasks based on workload and guest traffic, in alignment with business priorities from the direct leader.
• Assess food service back-of-house, production, dining and merchandising areas for food safety and inventory needs.
• Walk Food & Beverage standards and Food Service routines daily, review reports and follow up on gaps.
• Follow food safety and cleaning procedures, including monitoring and recording temperatures for temperature-sensitive items.
• Validate team members’ progress against department checklists and routines.
• Maintain applicable Starbucks and Pizza Hut brand standards and production specifications.
• Place store-initiated orders to support accurate in-stocks and follow perishable inventory management procedures.
• Make just-in-time production quantity decisions to support freshness, in-stocks, sales and profitability.
• Stay current on relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations as directed by the direct leader.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety and compliance, and hold the team accountable to those standards.
• Promote safe behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries promptly and accurately.
• Foster inclusivity and equitable experiences by valuing diverse perspectives and treating others with respect.
• Execute best practices and address skill gaps through development, coaching and team interactions.
• Model physical security processes and support storewide merchandise protection strategies.
• Follow safe and secure procedures when acting as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts, based on store needs.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup and Drive Up, while following applicable laws and compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members may receive comprehensive health benefits, which may include medical, vision, dental and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED