Food Service Team Leader

Target • Johns Creek, GA

8d • Onsite

About The Position

The Food Service Team Leader leads the Food Service team to deliver a consistent, guest-first experience and meet department sales and operational goals. The role covers food safety, freshness, inventory accuracy, production, presentation, pricing, promotions, and the planning and execution of daily and weekly workload. The leader trains, coaches, evaluates, and develops hourly team members; monitors business and team outcomes; and ensures compliance with Target policies and applicable brand standards, including Starbucks and Pizza Hut where applicable.

The position also supports store safety, security, emergency response, and compliance. It may include occasional store-level Leader on Duty responsibilities and assisting with guest services such as backup cashiering, order pickup, and Drive Up. This is a full-time role, though weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is active and may involve refrigeration and freezer conditions, varying temperatures and humidity, and frequent lifting or moving merchandise up to 44 pounds without assistance.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Strong interest in and knowledge of the food service business.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions, where common allergens may be handled or present.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members are trained to provide a consistent, friendly guest experience.
• Observe team performance, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, and align the team on execution.
• Plan and execute daily and weekly workload to meet department and store sales goals, including transitions, revisions, sales plans, sampling, promotions, and price changes.
• Assign tasks based on workload and guest traffic, aligned with business priorities set by the direct leader.
• Assess back-of-house, production, dining, and merchandising areas for food safety and inventory levels.
• Walk Food & Beverage standards and Food Service routines daily; review reporting and follow up on business gaps.
• Follow food safety and cleaning routines, including monitoring and recording temperatures for temperature-sensitive foods.
• Validate team members’ progress against department checklists and routines.
• Uphold Starbucks and Pizza Hut brand standards and production specifications where applicable.
• Place store-initiated orders and follow best practices to maintain accurate in-stocks.
• Follow perishable inventory procedures and make timely production quantity decisions to support freshness, availability, sales, and profitability.
• Stay informed about relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader; and hold team members accountable.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety, compliance, inclusivity, and best practices; coach and develop the team to close skill gaps.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• When applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts.
• Address store emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable laws and compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Other financial, education, and well-being benefits may be available; eligibility varies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED