Food Service (Starbucks) Team Leader - Waynesboro, VA

Target • Waynesboro, VA

10d • $22 - $37 • Onsite

About The Position

The Food Service Team Leader leads the store’s food service team to deliver a consistent, guest-first experience and effective food service operations. The role oversees daily and weekly workload, sales execution, food safety, product freshness, inventory accuracy, merchandising, and adherence to Starbucks and Pizza Hut brand standards where applicable. The leader develops and holds team members accountable while supporting store-wide guest service and operational needs.

This is a full-time role, although weekly hours are not guaranteed at 40 and may fluctuate with business needs. The schedule varies and may include nights, weekends, holidays, closing shifts, and peak shopping times. The position is physically active and may involve working around refrigeration and freezer conditions, allergens, and changing temperatures and humidity.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Strong interest in and knowledge of the food service business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks.
• Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members; effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues and interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible availability for varying hours and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and around common allergens.
• Ability to work in varying temperatures, humidity, and other outdoor or environmental conditions while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Consistently deliver guest experience commitments and ensure team members understand, are trained on, and follow those commitments and operational routines.
• Observe team performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and celebrate results.
• Understand sales goals and plan and execute daily and weekly workload, including food service transitions, revisions, sales plans, sampling, promotions, and price changes.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities set by the direct leader.
• Assess back-of-house, production, dining, and merchandising areas for food safety and appropriate inventory levels.
• Walk Food & Beverage standards and Food Service routines daily, review reporting, and follow up on business gaps.
• Follow food safety and cleaning routines, including monitoring and recording temperatures of temperature-sensitive food items.
• Validate team members’ progress against department checklists and routines.
• Uphold Starbucks and Pizza Hut brand standards and production specifications where applicable.
• Place store-initiated orders and follow best practices to maintain accurate in-stocks.
• Follow perishable inventory procedures and make timely production quantity decisions to support freshness, availability, sales, and profitability.
• Keep up with relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety, compliance, inclusivity, and best practices; coach and develop team members and address skill gaps.
• Lead safety practices by recognizing safe behavior, correcting hazards, responding to incidents, and reporting and investigating injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure procedures when serving as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while following applicable laws and compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance and other comprehensive health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED