About The Position

The Food Service Team Leader leads Target’s food service operations, including Starbucks and Pizza Hut standards where applicable, to deliver a consistent, fresh, safe, and guest-focused experience. The role oversees department workload, inventory, food safety, presentation, pricing, promotions, and team performance while supporting store business priorities and sales goals. The position leads hourly team members through hiring, onboarding, training, coaching, feedback, accountability, and development. It involves reviewing guest, financial, and team metrics; planning daily and weekly work; maintaining food service spaces and inventory; following food safety and cleaning procedures; and completing required food safety and brand training. The Team Leader also models ethical conduct, inclusion, safety, compliance, and security practices, and may occasionally assume store-level leadership-on-duty responsibilities or support guest services such as cashiering, order pickup, and Drive Up. This is a full-time role with variable hours based on business needs; it does not guarantee 40 hours each week. Schedules may include nights, weekends, holidays, closing shifts, and peak shopping periods. The role is physically active and may involve ladders, frequent handling or movement of merchandise up to 44 pounds, mobility throughout shifts, and work in refrigeration, freezer, and varying temperature or humidity conditions.

Requirements

  • High school diploma or equivalent.
  • At least 18 years of age.
  • Strong interest in and knowledge of the food service business.
  • Ability to lead others and hold them accountable.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
  • Flexible availability for nights, weekends, holidays, and other variable shifts; reliable and prompt attendance.
  • Ability to work in refrigeration and freezer conditions and in areas where common allergens may be present.
  • Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver an Easy, Inspiring, and Friendly guest experience and ensure team members are trained to meet Target’s guest experience commitments.
  • Observe team performance, provide feedback, recognize strong service, and hold team members accountable.
  • Review guest, financial, and team metrics; identify opportunities and take action to improve results and guest experience.
  • Understand sales goals and plan and execute daily and weekly workload, including transitions, revisions, sales plans, sampling, promotions, and price changes.
  • Assign daily tasks according to workload and guest traffic, aligned with business priorities set by the direct leader.
  • Assess food service back-of-house, production, dining, and merchandising areas for food safety and inventory needs.
  • Walk Food & Beverage standards and Food Service routines daily; review reporting, identify gaps, and follow up.
  • Follow food safety requirements and cleaning routines, including monitoring and recording temperatures of sensitive food items.
  • Validate team members’ progress against department checklists and routines.
  • Maintain Starbucks and Pizza Hut brand standards and production specifications where applicable.
  • Place store-initiated orders and follow best practices to maintain accurate in-stocks.
  • Follow perishable inventory procedures and make just-in-time production quantity decisions to maintain freshness, availability, sales, and profitability.
  • Stay current on relevant trends and products and educate team members.
  • Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader.
  • Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
  • Model ethical conduct, safety, compliance, inclusion, and best-practice execution; coach and develop team members and address skill gaps.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
  • Follow safe and secure processes if acting as a key carrier.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance needs.
  • Support guest services such as backup cashiering, order pickup, and Drive Up while following applicable laws and compliance requirements.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may have access to comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Additional financial, education, and well-being benefits may be available to eligible team members.
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