Food Service Team Leader

Target • Chicago, IL

3d • $25 - $42

About The Position

The Food Service Team Leader leads the store’s food service team to deliver a consistent, guest-first experience and maintain fresh, available, accurately priced products. The role oversees food service operations, including food safety and quality, inventory, replenishment, production, presentation, pricing, promotions, and team execution. The leader plans daily and weekly workloads, assigns tasks, reviews business and team metrics, and coaches team members to meet department and store goals. The role may include occasional store-level leader-on-duty responsibilities and support for guest services such as backup cashiering, order pickup, and Drive Up. Although full-time, the position does not guarantee 40 hours per week; hours may fluctuate according to business needs. The schedule varies and may include nights, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Strong interest in and knowledge of the food service business.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible availability for varying hours, days, or shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and around common allergens.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver Target’s guest experience commitments and foster a guest-first, freshness-focused team culture.
• Train team members on guest experience commitments and operational routines; observe performance, provide feedback, recognize successes, and hold team members accountable.
• Review guest, financial, and team outcome metrics to identify opportunities, take action, and drive results.
• Understand sales goals and plan and execute daily and weekly workloads, including food service transitions, revisions, sales plans, sampling, promotions, and price changes.
• Assign daily tasks based on workload and guest traffic, aligned with business priorities set by the direct leader.
• Assess back-of-house, production, dining, and merchandising areas for food safety and inventory levels.
• Walk Food & Beverage standards and Food Service routines, review reporting, and follow up on identified business gaps.
• Follow food safety and cleaning procedures, including monitoring and recording temperatures of temperature-sensitive food items.
• Validate team members’ progress against department checklists and routines.
• Uphold Starbucks and Pizza Hut brand standards and production specifications where applicable.
• Place store-initiated orders according to best practices and follow perishable inventory management procedures.
• Make just-in-time production quantity decisions to support freshness, availability, sales, and profitability.
• Stay informed about relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety, compliance, inclusivity, and execution of best practices; develop team members through coaching and interactions.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes if serving as a key carrier.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts, based on store needs.
• Address store emergency and compliance needs.
• Support guest services including backup cashiering, order pickup, and Drive Up while following applicable laws and compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available; eligibility details are provided through Target’s benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED