Food Service Team Leader

Target • Cerritos, CA

1d

About The Position

The Food Service Team Leader leads food service operations within Target’s Food & Beverage team, helping provide guests with a consistent, fresh, safe, and welcoming experience. The role develops and leads hourly team members while supporting department sales, inventory accuracy, food safety, product presentation, pricing, and promotional execution. It offers experience in guest service, food and beverage business fundamentals, workload planning, and team development.

The leader plans and assigns work around business priorities and guest traffic, monitors department and team outcomes, and takes action to improve results and guest experience. They assess food service, production, dining, and merchandising areas; maintain food safety and cleaning routines; manage perishable inventory and just-in-time production; and uphold applicable Starbucks and Pizza Hut standards. The role also supports hiring, onboarding, training, coaching, safety, compliance, security, and other store needs, and may occasionally assume store-level leadership-on-duty responsibilities.

This is a full-time role, though it does not guarantee 40 hours each week; hours may fluctuate with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is physically active and may involve refrigeration and freezer conditions, allergens, changing temperatures and humidity, moving merchandise, and remaining mobile throughout a shift.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interest in and knowledge of the food service business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to stay focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, and accurately handle cash register operations as needed.
• Ability to climb ladders if needed and scan, handle, and move merchandise safely, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule, including nights, weekends, and holidays, with reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and in environments where common allergens may be handled or present.
• Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver Target’s guest experience commitments and ensure team members are trained and consistently provide a friendly, easy, and inspiring experience.
• Observe team member performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and guest experience.
• Plan and execute daily and weekly workloads to achieve department and store sales goals, including food service transitions, revisions, sales plans, sampling, promotions, and price changes.
• Assign daily tasks to team members based on workload and guest traffic while aligning with business priorities set by the direct leader.
• Assess food service back-of-house, production, dining, and merchandising spaces for food safety and appropriate inventory levels.
• Walk Food & Beverage standards and food service routines daily, review reporting, and follow up on identified gaps.
• Follow food safety and cleaning requirements, including monitoring and recording temperatures for temperature-sensitive food items.
• Validate team members’ progress against department checklists and routines.
• Maintain applicable Starbucks and Pizza Hut brand standards and production specifications.
• Place store-initiated orders according to best practices and follow perishable inventory procedures.
• Make just-in-time production quantity decisions to support freshness, in-stocks, sales, and profitability.
• Stay current on relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety, compliance, inclusivity, and best practices; develop team skills through coaching and interactions.
• Identify and correct hazards, recognize safe behavior, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts and address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while complying with applicable laws and requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED