Food Service Supervisor

University of Southern California•Los Angeles, CA

About The Position

USC Hospitality is seeking a Food Service Supervisor to support its campus food service operations. Although the posting title is Food Service Supervisor, the opportunity description identifies the role as Storeroom Supervisor. The position oversees daily storeroom operations, including receiving, storage, and distribution of goods; supervises storeroom staff; maintains inventory accuracy; and ensures compliance with health and safety standards. The role serves as the primary liaison between storeroom operations and food service units. The position has no set schedule and may require weekends, evenings, and/or holidays. Full availability is required to support business needs. Duties also include coordinating dining room staff and assigned events, managing venue setup and breakdown, supporting event logistics and equipment transportation, and responding to customer feedback. The hourly rate is $30.00. USC considers the role’s scope and responsibilities, candidate experience, education, training, skills, internal peer alignment, applicable laws and contractual requirements, grant funding, and market conditions when determining an offer.

Requirements

High school diploma or equivalent.
Three years of experience, including two years in storeroom or inventory operations.
Strong organizational and communication skills.
Ability to lift at least 50 pounds.
Ability to operate delivery vehicles.
Proficiency with inventory systems, such as CBORD.
Manager Food Safety Certificate required within 30 days of hire.
Valid California driver's license required; participation in the DMV Pull Notice System and submission of a DMV record as a final condition of employment are required.
Demonstrated commitment to USC’s Unifying Values through ideas, words, and actions.

Nice To Haves

One year in a lead or supervisory role preferred.

Responsibilities

Train new employees on receiving, storage, and safety protocols.
Monitor opening, closing, and side-work assigned to storeroom staff.
Ensure compliance with union guidelines and university policies.
Oversee receiving and verify goods against purchase orders.
Manage dry goods and perishable storage, including handling, temperature control, and FIFO inventory rotation.
Ensure invoices are reconciled and processed promptly.
Conduct and reconcile daily, weekly, and monthly inventory counts.
Maintain cleanliness and organization of storage areas.
Promptly report safety hazards and equipment issues and submit repair or maintenance work orders.
Attend meetings and contribute to operational planning as needed.
Communicate challenges and successes in daily operations.
Collaborate with purchasing to place orders and resolve discrepancies as needed.
Communicate with food service units to forecast inventory needs.
Maintain delivery, invoice, and inventory records.
Operate or supervise equipment such as pallet jacks and hand trucks.
Ensure company vehicles and equipment are maintained, inspected, and compliant with safety standards.
Train staff on equipment handling and vehicle safety procedures.
Assist with logistics for special events, including setup, teardown, and on-site coordination.
Oversee safe, timely, and efficient transportation of equipment between venues and storage areas.
Plan, schedule, coordinate, and oversee dining room staff activities daily and for assigned events.
Oversee venue setup and breakdown.
Ensure the assigned unit meets or exceeds federal and state health and safety regulations and convey established policies and procedures.
Respond to and track customer requests, complaints, and feedback.
Prepare regular and special reports for analyses and projections.
Perform other related duties as assigned or requested; the university may add or change duties.