Food Service Supervisor

Commercial & Government Contracts • Groton, CT

6d • Onsite

About The Position

CW Resources is seeking a dependable, mission-driven Mess Attendant Supervisor to support and guide daily galley operations at the New London Subbase in Groton, Connecticut. This is a hands-on working supervisor role: the supervisor leads by example, trains and supports team members, and performs duties that help maintain a clean, safe, and efficient dining environment. The schedule is Tuesday through Friday, 2:00 PM to 8:00 PM.

The supervisor provides coaching, sets expectations, reinforces performance standards, and monitors quality, safety, and sanitation. The role includes operating commercial dishwashing equipment, supporting manual cleaning and sanitizing of cookware, maintaining dining and service areas, securing supplies, and coordinating with kitchen staff. The supervisor identifies safety concerns, ensures appropriate PPE use, and reports issues to the Project Manager.

CW Resources is part of CW Group, a national nonprofit organization that has provided mission-driven services for more than 60 years. The organization describes its workplace as supportive and respectful and offers opportunities for advancement. Reasonable accommodations can be provided.

Requirements

• At least 2 years of experience in food service, custodial, or galley operations.
• At least 1 year of experience in a lead, supervisory, or team-support role.
• Experience in a high-volume dining facility performing sanitation and front-of-house support duties.
• Experience operating commercial dishwashing equipment and managing sanitation tasks.
• Knowledge of commercial dishwashing equipment and sanitation procedures.
• Valid Real ID.
• Ability to obtain and maintain government base access.
• Ability to lift and carry up to 40 pounds regularly; stand and walk for long periods, often on hard or slippery surfaces; and bend, kneel, and reach to complete routine tasks.
• Frequent use of hands and arms for cleaning, lifting, and handling kitchen equipment.
• Ability to work around hot surfaces, steam, dishwashing equipment, occasional cold areas, noise, wet or humid floors, and cleaning chemicals; required PPE such as gloves and aprons must be worn.
• Good vision, hearing, and hand coordination for safe and efficient work.

Nice To Haves

• Experience in military dining facilities, industrial kitchens, or high-volume food service operations.
• Familiarity with safety protocols, PPE requirements, and hazard reporting.
• Dependability, punctuality, a team-oriented approach, and a strong work ethic.
• Strong communication and organizational skills, including the ability to follow orders and relay updates to the Project Manager.
• Ability to maintain composure and professionalism during busy or challenging periods.

Responsibilities

• Provide hands-on leadership, coaching, and support to Mess Attendants throughout the shift.
• Set clear expectations, reinforce performance standards, and promote a positive team environment.
• Monitor team output to ensure quality, safety, and sanitation protocols are consistently followed.
• Identify safety concerns, ensure proper use of PPE, and report issues to the Project Manager.
• Operate and oversee commercial dishwashing equipment to ensure proper sanitation of dishware and utensils.
• Direct and assist with manual scrubbing and sanitizing of cookware in accordance with health and safety standards.
• Support front-of-house operations, including dining area resets, trash removal, and cleanliness across service zones.
• Ensure work areas, storage spaces, and equipment are clean, organized, and ready for the next shift.
• Verify completion of daily tasks and ensure supplies are properly secured.
• Assist with inventory checks, supply distribution, and coordination with kitchen staff as needed.
• Maintain a safe working environment by following sanitation, safety, and food-handling procedures.

Benefits

• Employee Wellness Coordinator and wellness program supporting health and work-life balance.
• Opportunities for advancement.
• Employer-sponsored medical and dental insurance.
• Voluntary vision benefit.
• Telemedicine.
• Retirement plan and match options.
• Short-term disability.
• Life insurance.
• Paid holidays and vacation.
• Sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed