Food Service Supervisor

Universities of Wisconsin•Madison, WI

2d•$23•Onsite

About The Position

University Housing is seeking culinary leaders to join its Dining and Culinary Services team. Food Service Supervisors help lead the production of safe, quality food in UW-Madison residential dining facilities while supporting customer satisfaction and departmental goals. The role operates in a high-volume, dynamic student residential dining and catering environment, serving residence hall residents as well as students, faculty, staff, and the general public. The supervisor prepares food and beverages, including display cooking, according to menus, production sheets, and recipes for marketplaces and catering operations. The role also supports catering logistics, food delivery, student workers, customer service, food-safety compliance, kitchen upkeep, and emergency procedures. This is a full-time, ongoing, in-person position at a designated campus work location. The typical schedule is five eight-hour shifts per week, which may fall on any day of the week and may rotate every other weekend. Schedules are aligned with unit services and customer needs and may change during periods such as summer and winter breaks. The schedule will be set with selected finalists at the time of offer and may be altered as operational needs require.

Requirements

Two years of food-service experience in a professional kitchen setting.
Current ServSafe Manager certification, or the ability to become certified within the first six months of appointment.
A valid driver's license meeting UW Risk Management standards is required for catering positions and preferred for in-unit positions.

Nice To Haves

Six months of supervisory experience in a professional kitchen or catering setting.
Three or more years of food-service experience in a professional kitchen or catering setting.
Associate’s degree.

Responsibilities

Prepare food, including display cooking, and beverages according to menus, production sheets, and recipes for marketplaces and on- and off-site catering.
Perform duties in a high-volume, dynamic student residential dining and catering environment.
Interact with English-speaking customers and demonstrate knowledge of food products, allergens, and food safety.
Provide exceptional customer service, answer questions, and give information about food preparation, catering, and related activities.
Drive food delivery trucks to transport staff and supplies to other units and events.
Complete required logs and reports.
Assist and guide student workers.
Support the implementation of plans and procedures in the event of an emergency.
Adhere to federal, state, campus, and local food-safety regulations, policies, and procedures.
Develop and schedule logistics and menus for daily and catering operations.
Clean, inspect, and maintain kitchen equipment and work areas.
Assign and coordinate the day-to-day activities of food-service staff.
Perform routine and non-routine food preparation, including cook-to-order and specialty foods.